Open to opportunities
Asri Zainal
Enterprise Infrastructure Engineer
Enterprise Infrastructure Engineer with 10+ years of experience across enterprise infrastructure, endpoint management, and IT operations. Specialises in macOS fleet management (Jamf Pro), identity and access management (Okta), and automating repetitive workflows using Go and Bash. Experienced supporting global teams across APAC.
Experience
Enterprise Infrastructure Engineer
Feb 2025 — Feb 2026
Gemini Digital Payments
- Managed macOS endpoint fleet using Jamf Pro and FleetDM, maintaining device compliance and security posture at scale across APAC
- Administered Okta IAM — provisioning, SSO configurations, and access reviews — designed for the full org, not individual team requests
- Built reusable automation for onboarding workflows in Go and Bash, integrated with Google Workspace and Slack APIs to reduce manual overhead team-wide
- Used Claude Code to accelerate internal tooling development, iterating quickly to ship improvements across multiple workflows
- Collaborated directly with engineering on CI/CD pipelines via GitHub and Concourse, engaging in person rather than through ticket queues
System Administrator
Jun 2024 — Feb 2025
YouTrip
- Administered SaaS platforms including Google Workspace, Slack, GitHub, JIRA, Confluence, and AWS WorkSpaces
- Managed hardware/software lifecycle, new hire onboarding, and IT asset inventory
- Proactively identified recurring issues and resolved them upstream rather than reactively per ticket
- Supported information security audits and maintained compliance documentation
IT Engineer – APAC
Oct 2020 — Jun 2024
Thought Machine
- IT site lead for Singapore office; primary point of contact for all APAC users, local and remote
- Led global macOS fleet management — built centrally managed deployment processes adopted across all offices
- Took ownership of service reliability, consistently resolving issues before they impacted users
IT Service Desk Analyst
Aug 2017 — Oct 2020
Dulwich College International
- Sole IT staff — managed full office infrastructure: server room, Cisco network, AV, and telephony (CUCM)
- Administered VMware ESXi, Hyper-V, Proxmox, Exchange 2016, and built workflow automation to cut repetitive tasks
System Engineer
Mar 2015 — Jul 2017
Management in Style Pte Ltd
- End-user IT support, office network/server administration, and asset inventory
- Managed Cisco switches and APs, Windows Server 2008/2012, and OS X Server
Skills
Endpoint Management
Identity & Access
Productivity Suites
Scripting & Dev
Infrastructure
Education
APMI Higher Education
2010
Diploma, Information Technology
Certifications
ACTC
Apple Certified Technical Coordinator (10.8 & 10.9)
ACMT
Apple Certified Mac Technician
Interests
Apart from being an IT geek, I enjoy travelling to places I've never been before and exploring new cultures outside my comfort zone. I'm an avid motorcycle tourer — I've ridden from Singapore through Malaysia, Thailand, Laos, and all the way to China. When indoors, I love binge-watching sitcoms on Netflix and keeping up with the latest technology trends and advancements.